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Compliance Playbook for Financial Companies

Banks, investment firms, insurers and fintech companies hold financial data that regulators watch closely. This playbook sets out the key regulations, shows how compliant firms protect client data and catch fraud, and gives you six steps to stay compliant.

12-page PDF, 4.7 MB. Free, no sign-up.

The regulations that apply

Dodd-Frank Dodd-Frank Wall Street Reform and Consumer Protection Act
Stricter reporting and disclosure, internal controls and risk management, introduced after the 2008 crisis.
GLBA Gramm-Leach-Bliley Act
Keep customers' financial information private, guard it against unauthorized access and tell customers how you handle it.
SOX Sarbanes-Oxley Act
Financial statements must be accurate and transparent, backed by strong internal controls.
PCI DSS Payment Card Industry Data Security Standard
Any firm that processes card payments must keep cardholder data in secure systems.
GDPR General Data Protection Regulation
Applies to EU residents' data: privacy by design and answering requests to access or erase it.
AML and KYC Anti-Money Laundering and Know Your Customer rules
Verify who your customers are, monitor transactions and report suspicious activity.

How compliant firms work

  • Encrypted client data

    Customer data is encrypted at rest and in transit, and staff need multi-factor authentication to reach it (GLBA, GDPR).

  • Real-time fraud monitoring

    Automated tools flag unusual withdrawals and deposits from high-risk regions, backed by KYC checks and reports to the authorities (AML).

  • Card data kept off your servers

    A PCI DSS-compliant gateway tokenizes card numbers, and regular audits and penetration tests confirm the setup holds.

  • Retention with access controls

    Client records are kept for the seven years the law requires, encrypted, restricted by role and deleted automatically afterwards (SOX, GLBA).

The road to compliance

  1. Identify the regulations

    Base it on what you do (banking, investment, payments) and where your clients are.

  2. Assess your risk

    Review your processes, systems and controls for compliance gaps.

  3. Implement policies and procedures

    Cover data protection, transaction monitoring, reporting and record-keeping for AML, KYC and PCI DSS.

  4. Train employees and stakeholders

    Especially those who handle transactions, client data and compliance oversight.

  5. Invest in compliance technology

    Transaction monitoring, secure payment gateways, encryption and automation that reduces human error.

  6. Audit and monitor

    Internal audits, third-party assessments and continuous monitoring for suspicious activity or breaches.

Who does what

What you can do yourself

  • Encrypt data in transit and at rest, and share client financial data only over secure channels.
  • Train staff on KYC and AML so they can recognize suspicious activity and report it.
  • Run regular security assessments to find the vulnerabilities that put compliance at risk.

What your IT partner should handle

  • Run independent security audits against PCI DSS, SOX and GDPR.
  • Carry out penetration testing and vulnerability scanning.
  • Implement strong encryption and compliant cloud services.
  • Manage breaches and regulatory inquiries, including notifying clients and regulators.
How PointerTech handles compliance

What happens when you don't comply

$100K CFPB fine for overstating its security

Dwolla

Iowa, 2010 to 2014

The fintech advertised bank-level encryption and PCI DSS compliance it did not have. No breach was needed: the false claim was the violation, and rebuilding trust took years.

100,000 people's personal data exposed

R.T. Jones Capital Equities

Missouri, 2013

Client data sat on a web server with no firewall, no encryption and no written security program. The SEC fined the firm $75,000, and notifying everyone cost far more.

The full playbook tells each of these stories in detail. Read them in the PDF (opens in a new tab)

Find out where you stand

A free compliance risk assessment shows which rules apply to you and where your systems fall short. Or call us on 718-806-9374.

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